Shipping/Ordering FAQ

SHIPPING EXCEPTION NOTE:  In effect 8/24-9/16/23!  (Please see "Shipping fulfillment" below for our normal shipping time windows.)

The website remains available so you can see what we carry for new items before coming in, but there will be a hiatus in processing orders (Michelle is out of the shop recovering from major surgery), so we recommend you simply call or come into the shop if you would normally do a pickup order. 

We will not be pulling/shipping orders on a normal timeframe until after Sept 15.  This means any mail orders placed on the website after Aug 19th will be shipped after that date.

If you missed this notice and placed a mail order, and would like to cancel, please email to let us know, and we will cancel your order, no problem.

During periods of normal shipping/pickup:

Local pickup:  Make sure to specify "Pick up" when you get to the shipping part of the checkout.  There is no charge for this service.  :) 

If you're trying to avoid unnecessary in-store contact, or just in a hurry and want to prepay for an item so you can grab it and go, this is a great option.

We'll send you an email to ask you when you'd like to pick up the book.  In most cases, books are ready for pickup almost immediately during our open hours.

Mail orderFor US customers, we recommend selecting Media Mail or one of the new economical options (Parcel etc) if you are not in a rush to receive your books by a specific date.  It is drastically more affordable than Priority Mail, and Media Mail is based on weight only, not distance.  However, if you have a deadline, and need a better idea of arrival date, Priority Mail is your best option.  Priority Mail is calculated based on both weight and distance.

International shipping has now been added to the site for our non-US customers who haven't been able to order from us before.

Packing:  We pack your books carefully!  We know what they're likely to go through on their journey to your doorstep, so we don't mess around.  Everything is packed in a best effort to ensure your books get to you in the same nice condition in which they left our shop.  None of that "chuck it in a plastic sleeve and hope for the best" method that you see from a lot of online shippers.  Yikes!

Shipping fulfillment:  When a "Shipping Exception" is not in effect, we pack and ship on the following day in most cases, for orders placed Weds-Fri.  Those orders placed after closing on Friday and through the beginning of the week (Mon/Tues) will go out on Weds in most cases.  :)